Intermediary Service
A gentle, guided, and ethical way to communicate with safety and clarity.
Intermediary support gives you a gentle, guided, and ethical way to communicate without the pressure of direct contact. You decide what’s shared, how it’s shared, and how quickly things move. We’re here to hold the process steady so you can stay grounded, informed, and fully in control.
Amanda leads our intermediary work with a calm, compassionate presence that helps people feel safe, heard, and understood. Her background spans mental health and therapeutic support across children’s services, the prison service, local authorities, and veteran care—experience that has shaped her gentle, ethical, and deeply human approach to communication.
As Intermediary Lead, she brings that same steadiness into every case, creating a space where you can move at your own pace and stay fully in control. People often tell us that Amanda’s support helps them breathe a little easier, knowing they have someone skilled and neutral walking alongside them as they navigate something important.
“Every case matters, every story matters, and every person matters — and that’s what motivates me every single day.” – Amanda Harrison
Hear directly from Amanda about how intermediary support works and how she walks alongside you at your pace.
What our clients say about working with Amanda
⭐ “Amanda handled my situation with such sensitivity and honesty. I always felt heard, supported, and never like just a case number. Even when the outcome wasn’t what I’d hoped for, her compassion made a painful process easier to cope with.”
⭐ “Amanda’s gentle perseverance reassured a very sceptical relative and helped us resolve something important with dignity. She went further than I expected, and her care made all the difference.”
If you’d like to find out more about intermediary support, you’re welcome to call us on 0113 282 5900 or email info@relativeconnections.co.uk whenever you’re ready.