Will you keep me updated during the search?
Yes, we will keep you updated during the search. We send automated updates when we take an action on your search. This could be when we order a document or instruct an external researcher to look into something for us. We also provide telephone updates if and when they are required.
Finally, we appreciate you may be anxious so we are also happy for you to call us if you’re feeling like you need to speak to your researcher. Remember we are a real company, not a website. We have an office and a team of people, everyone who works here is waiting for you to help.